Contact Us
Reach out directly for help with orders, product questions, or general support.
Ways to Contact Us
You can reach us through any of the methods below:
- Phone: 570‑404‑5057
- WhatsApp: 570‑404‑5057
- Email: info@chaizingfireflies.com
If we miss your call, please leave a voicemail — every message is returned personally.
Response Time
We aim to respond within 24–48 hours. During show weeks or high‑volume periods, replies may take slightly longer — but every message is answered.
What to Include in Your Message
To help us assist you quickly, please include:
- Your order number (if applicable)
- The product(s) you’re asking about
- A clear description of your question or issue
- Photos if the request involves damage or product concerns
Send a Message
Use the field below to reach us directly.
