Frequently Asked Questions

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At Chaizing Fireflies, we operate as a Clinical-Apothecary. This means we combine the traditional wisdom of "old-world" herbalism with the precision and cleanliness of a modern lab.

Our philosophy is built on three foundational Protocols:

Nature doesn’t take shortcuts, and neither do we. We don’t use synthetic chemical mimics. Instead, we slow-steep our botanicals in 100% Sunflower Oil for weeks at a time. We wait until the oil has captured the full strength of the plant before it ever reaches your skin.

We believe effective care should feel good. Whether it’s our non-warming No. 210 Capsaicin or our sea-mineral No. 08 Sleep Study, our goal is "Industrial Strength" results without the harsh burns, greasy messes, or chemical smells of big-box store products.

We treat every formula as a "Study." By organizing our remedies into The Archive Series (000-1200), we ensure that every product is consistent, professional, and easy for you to find. It’s about building a reliable botanical dispensary for your home that you can trust for generations.

The Maker’s Promise: We provide botanical care that is powerful enough for the toughest jobs, but gentle enough for the whole family.

As Chaizing Fireflies grew, our lab bench got a lot busier! We realized that to give you the best experience, we needed a better way to organize our botanical "Studies."

We moved to the Archive Series system for three simple reasons:

• Finding Your Match: By giving every product a specific Archive Number (like No. 344 for our Workman’s Salve), it’s much easier for you to find exactly what you need. If you know you love the "300 Series," you know you're looking at our Remedy Shelf.
• The Clinical-Apothecary Standard: We wanted our bottles to reflect the high-quality, lab-tested work happening behind the scenes. The new labels aren't just for looks—they help us track every batch and every slow-steeped infusion with total precision.
• Growing with You: This new system allows us to keep your favorites permanent while making room for new "Studies" as we discover more ways to help your family sleep, heal, and recover.

Same formulas, same heart—just a more professional way to keep your home dispensary organized.

 To reduce waste, you might receive some items with the old names on the label as we transition our inventory. Rest assured, if the formula description matches, the product inside is correct! 

 No, absolutely not! We guarantee that the formulas, ingredients, textures, scents, and efficacy of all products remain exactly the same. Your favorites still have the same healing power and quality you know and trust. 

  Not at all! The numbers, like No. 344 or No. 212, are just our way of keeping the Archive organized. Think of them like chapters in a book. You can jump straight to the "chapter" you need, whether that’s the 300: Remedy Shelf for skin repair or the 000: Nursery for the little ones. 

 Don't worry—it’s likely just graduated to a new name in the Archive! For example, the Capsaicin Whipped Pain Cream is now No. 242. If you can’t find your favorite, just send us a message in our Facebook Group, and we’ll point you to its new home. 

  Most "hot" rubs use synthetic chemicals to trick your brain into feeling heat. Our No. 210 | CAPSAICIN RELIEF CREAM is different. We use a proprietary, non-warming protocol. It goes deep into the "pathway" to provide relief without the stinging burn or the red, irritated skin. 

 It means we don’t take shortcuts. We infuse our botanicals in 100% Sunflower Oil for weeks, letting nature do the work at its own pace. This ensures that every bottle of Chaizing Fireflies is packed with the full strength of the plants, not just a "scent" of them. 

 It’s still here! It has simply officially graduated to our permanent Archive Series.

As we moved toward our Clinical-Apothecary standards, we gave your favorite "No-Burn" formula a dedicated spot on the shelf so it’s easier for you to find and for us to track in the lab.

• The New Name: No. 210 | The Capsaicin Pathway Cream
• The Series: 200 (Capsaicin Studies)
• The Formula: It is the exact same "non-warming" recipe you know and love. It still uses our slow-steeped botanical infusion to provide deep relief without the stinging heat.

 We love it when families build their own home dispensary! Keep an eye on our "What's New" page and our Facebook Group for "Bundle Rituals," where we group products like the Workman’s System or the Sleep Study together at a special price. 

 The Short Answer: Yes. We prioritize botanical integrity in every bottle. If a plant can do the job better than a chemical, we choose the plant every time.

The "Clinical-Apothecary" Breakdown:

• Natural & Botanical-First: Our formulas are built around our Slow-Steeped Protocol. We use 100% Sunflower Oil and whole botanicals (like Chamomile, Calendula, and Yarrow) to ensure your skin is getting the real power of nature, not a synthetic imitation.
• Organic Where It Counts: We source organic ingredients whenever possible, especially for our core carriers and heavy-hitter botanicals. However, our primary focus is on quality and potency. We personally vet every supplier to ensure the herbs are vibrant, clean, and effective.
• Ethically Sourced: We believe in a "Clean Bench" policy. This means we only source from partners who respect the earth and the people growing the plants. We don't use "filler" ingredients or harsh synthetics that harm the environment or your home.
• Safety Over "Buzzwords": While we love natural ingredients, we also believe in Clean Science. We use safe, paraben-free preservatives in our creams to ensure your products stay fresh and bacteria-free in your cabinet.

THE RITUAL: We treat nature with respect so that it can take care of you. When you buy from The Archive Series, you aren't just getting "natural"—you’re getting a professional botanical study formulated for real-world results.

 The Short Answer: Absolutely not. We are 100% cruelty-free.

The "Maker’s Note" Ritual: The only "animals" we test on are ourselves and my husband—and he doesn't count! He’s been our Lead Field Tester for years, and I’m happy to report he still has all his fingers and toes.

On a serious note: Because we use time-tested botanicals and "Clean-Science" ingredients, we don’t need to use animal testing. We focus on formulas that are gentle enough for our own family, so we know they are safe for yours.

The Short Answer: In our water-based formulas (like creams and lotions), yes. In our 100% oil-based infusions, no.

The "Clinical-Apothecary" Reason:Any product that contains water (like our No. 242 Capsaicin Cream) requires a preservation protocol to stay safe. Without it, bacteria and mold can move in within days. We use a Clean-Science blend that is:

• Paraben-Free
• Formaldehyde-Free
• Cruelty-Free (Unless you count the husband!)

This ensures your Archive remedies stay fresh and effective from the first scoop to the last, even in a humid bathroom.

The "Oil Ritual" Exception:For our Slow-Steeped Infusions (like our bottled oils), we don't need traditional preservatives because there is no water for bacteria to grow in. Instead, we use Vitamin E (Tocopherol). This is a natural antioxidant that keeps our 100% Sunflower Oil from going "rancid," making sure the botanicals stay vibrant and powerful.

Since we use real botanicals and no harsh synthetic preservatives, our products love a cool, dry place away from direct sunlight. Think of your bathroom cabinet or a nightstand drawer as the perfect "mini-dispensary." This keeps the oils and scents fresh for as long as possible.

 No. We maintain a strict separation in our lab. Our botanical infusions (like our oils) use 100% Sunflower Oil. 

 We use 100% Sunflower Oil for our botanical infusions because it’s a "carrier" oil. It’s light, absorbs deep into the skin, and lets the plants do the talking. We save our Tallow for our traditional soaps and specific creams where we need that thick, "old-world" structure. Keeping them separate ensures every product has the perfect texture for the job.

Is there a specific way to store my Archive products?Since we use real botanicals and no harsh synthetic preservatives, our products love a cool, dry place away from direct sunlight. Think of your bathroom cabinet or a nightstand drawer as the perfect "mini-dispensary." This keeps the oils and scents fresh for as long as possible.

 Products like our No. 08 Deep Slumber Study use sea-sourced minerals (Magnesium) to help your body relax. Some people feel a slight tingle when it first hits the skin—this is totally normal and means the minerals are working! If it’s too much, you can simply wipe it off with a damp cloth after 20 minutes. 

 We specifically formulate the 000: Nursery and 00: Children's lines for younger skin. For example, No. 08 is designed specifically for toddlers and school-aged children who need help "powering down" at night. Always check the specific "Ages" note on each product page. 

 We specifically formulate the 000: Nursery and 00: Children's lines for younger skin. For example, No. 08 is designed specifically for toddlers and school-aged children who need help "powering down" at night. Always check the specific "Ages" note on each product page. 

  Not at all. The No. 344 Industrial Workman's Salve is designed with a "dry-touch" finish. It creates a protective shield on your skin that isn't slippery, so you can get right back to your tools or your garden without losing your grip.